EasyReply is a customer support platform
How to use
- 1Add it in ChatGPT
Open EasyReply in ChatGPT's Plugin directory (button above), select + to add it and sign in if asked.
- 2Use it in a chat
Type @ in the composer and pick EasyReply, or start your message with its name. ChatGPT may also suggest it when it fits what you ask.
Things to ask
- “summarise the open tickets that need attention right now, starting with highest priority.”
- “look up contact jane@acme.com and summarize their recent tickets.”
- “open ticket #12345 and brief me on the thread and current status.”
Disconnect
- 1Disconnect it in ChatGPT
Open Settings, then Apps or Plugins (the label depends on your rollout), select EasyReply and choose Disconnect. ChatGPT stops acting through your account; past conversations aren't deleted.